Shipping & Returns

Last Updated: January 16, 2026

Free Shipping

$150+ US

Standard

3-5 Days

Preorder

3-4 Weeks

Returns

14 Days

Trial of Tears Collection — Preorder

The Trial of Tears collection items are custom-made preorder products. Each piece is meticulously crafted to ensure the highest quality, which takes time. Please allow 3-4 weeks for these items to arrive.

We appreciate your patience — quality takes time, and we want every piece to be perfect for you.

Shipping Information

Processing Time

Trial of Tears Collection (Preorder)

3-4 weeks

Custom-made, high-quality pieces crafted to order

All Other Items

3-5 business days

Ready to ship from our warehouse

You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States)

  • Standard Shipping (5-7 business days): $8.00
  • Expedited Shipping (2-3 business days): $15.00
  • Free Standard Shipping on orders over $150

International Shipping

We ship internationally to select countries. International shipping rates and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the customer.

  • Free Shipping on international orders over $200
  • Canada: 7-14 business days
  • Europe: 10-21 business days
  • Rest of World: 14-28 business days

Returns & Exchanges

Return Policy

We accept returns within 14 days of delivery for unworn, unwashed items with all original tags attached. Items must be in their original condition and packaging.

Non-Returnable Items

  • Final sale items
  • Items marked as non-returnable
  • Items that have been worn, washed, or altered
  • Items without original tags

How to Return

  1. Email us at hammdreux@gmail.com with your order number
  2. Include the reason for your return
  3. We'll provide you with a return shipping label
  4. Ship the item back in its original packaging
  5. Refunds are processed within 5-7 business days of receiving the return

Exchanges

For exchanges, please initiate a return and place a new order for the desired item. This ensures the fastest processing time and guarantees availability of your preferred size or style.

Refunds

Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear on your statement after we process the return. Original shipping charges are non-refundable.

Questions?

If you have any questions about shipping or returns, please don't hesitate to contact us.

hammdreux@gmail.com